Terms & Conditions

Dearly โ€” slow letters from real people ยท Last updated June 13, 2026

These Terms & Conditions ("Terms") govern your use of the Dearly mobile application and related services ("Dearly", "we", "us", "our"), operated by Pulkit Aggarwal. By creating an account or using Dearly, you agree to these Terms. If you do not agree, please do not use the app.

1. Eligibility (16+)

Dearly is intended only for people aged 16 years or older. By using Dearly you confirm that you are at least 16. If we learn that a user is under 16, we will remove the account. Some regions may require a higher minimum age; you are responsible for using Dearly in line with the laws where you live.

2. What Dearly is

Dearly is a slow correspondence app. You write letters to other members that are delivered after a deliberate delay, the way real mail travels. Dearly is for friendship and pen-pal style correspondence. It is not a dating service and must not be used to seek romantic or sexual contact.

3. Your account

You sign in using a third-party provider (such as Google). You are responsible for activity on your account and for keeping access to it secure. You agree to provide accurate information, including a truthful birth date, and to keep it up to date.

4. Community rules & your content

You own the letters and content you create. By posting content you grant Dearly a limited licence to store, transmit, and display it to the people you correspond with and to operate and moderate the service. You agree NOT to use Dearly to: harass, threaten, or bully anyone; share sexual, violent, hateful, or illegal content; impersonate others; spam or advertise; or share another person's private information without consent. Any content that sexualises or endangers minors is strictly forbidden โ€” see our Child Safety Standards.

5. Guide & automated accounts

So that new members always have someone to write to, Dearly may include a number of guide accounts and seed personas that are operated by Dearly and may use automated tools, including AI, to help write replies and seed the daily Campfire. Not every account on Dearly is an independent third-party user. We work to clearly favour and surface real members, and these accounts may be reduced over time. Dearly Plus is sold for app features and is never a guarantee that any particular account is a real person.

6. AI features

Dearly offers optional AI assistance (for example, writing suggestions). When you use these features, the relevant text may be processed by a third-party AI provider to generate suggestions. You remain responsible for the content you choose to send.

7. Dearly Plus (subscriptions)

Dearly Plus is an optional auto-renewing subscription sold through the Google Play billing system. The price, billing period, and any free-trial terms are shown in the app before you purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription any time in your Google Play account; deleting the app does not cancel it. Except where required by law, payments are non-refundable and refunds are handled under Google Play's policies.

8. Safety, reporting & moderation

You can report or block any member from their profile or a letter. We review reports and may remove content, warn, suspend, or permanently ban accounts that break these Terms, with or without notice. To report a serious safety concern you can also email us at hi@pulket.in.

9. Termination

You may stop using Dearly and delete your account at any time from within the app, or via our account deletion page. We may suspend or terminate your access if you breach these Terms or to protect the community.

10. Disclaimers & liability

Dearly is provided "as is" without warranties of any kind. We do not guarantee that any correspondence, match, or feature will be available, uninterrupted, or error-free. To the maximum extent permitted by law, Dearly and its operator are not liable for indirect, incidental, or consequential damages arising from your use of the app. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and may notify you in the app. Continuing to use Dearly after changes means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law rules.

13. Contact

Questions about these Terms? Email hi@pulket.in with the subject "Dearly Support".